Changhong Ruba customers who have purchased the products of Chinese manufacturer from Daraz.pk are in a panic after a notice on the official website of Changhong Ruba claims that no warranty will be served for the products purchased through Daraz.pk.
The message reads that Daraz.pk is not an official selling partner of the company that’s why no claims will be accepted for products purchased through Daraz. This has not only stopped consumers from purchasing items from Daraz but has also caused concern for those who have purchased Changhong Ruba products previously from Daraz.
These customers are questioning why no claims or warranty will be accepted for these expensive air conditioners which they purchased from a renowned and Pakistan’s most trusted online store. As Daraz is the biggest online store it is expected that thousands of people may have purchased Changhong Ruba products from the online portal.
Users claim that the pop-up message is shown sometimes while on other occasions the portal didn’t open the pop-up message. This again affects the trust of the customers. Another problem with the official website of Changhong Ruba is that on some attempts it doesn’t work.
The warning or notification on the official portal also reads that the official selling portal for the products of Changhong Ruba is store.changhong.com.pk from where they expect customers to purchase their products.
Changhong Ruba is among world’s 500 brands which is electronic company selling different products in many parts of the world. It sells UHD TV sets, Refrigerator, air conditioners and even nickel-iron batteries for Chinese fighter jet.