State Bank of Pakistan (SBP) has taken a great step by launching a dedicated helpline number to facilitate banking customers. Now SBP can be reached with an easy call on 111-727-273.
This facility was inaugurated by Governor SBP Tariq Bajwa who asked officials to create awareness about this new facility to customers so that it should be fully utilized. Banks are also advised to display the helpline number on visible places of their branches so that customers may be updated about it.
The launch of the helpline was announced through a press release in which SMP hope that this initiative will help customers in relation to their complaints concerning banks, microfinance bank & other financial institutions.
Citizens appreciated this step and hoped that now the process of complains and queries will be better handled. They hoped that now the time period from launching a complain and getting feedback would be reduced.