I called on Pakistan Railways Call Center number i.e. 117 to inquire about trains. I asked the person about trains which travel from Karachi to Larkana. He said two trains travel from Karachi to Larkana which are Khushhal Khan Khattak Express and Bolan Mail.
When I asked about Green Line he quickly said that “It was not run in PPP government time how it can travel now (in PML-N government)”. I was surprise by the political reply.
Railway Minister Khawaja Saad Rafique has claimed that he has overhauled many things in Railway. I suggest Saad Rafique to immediately look into this and train the entire customer service representatives. Customer service department dealing must be made exceptional as this department is also face of institution.
By Mubashir Mahmood. He tweets as @mubashirmahmood